Review the day
The inherited dashboard and owner review offer a starting point for checking conversation activity and work that needs attention. Their full reporting coverage is still being audited.
Insights / Team operations
Existing operational views · reporting expansion planned
See the work behind every reply.
Start with the operational picture in Chatflow’s existing dashboard and owner review. Deeper reporting is being shaped around response times, unresolved work, and campaign outcomes.
ILLUSTRATIVE OWNER VIEW
Where conversations stand
30fictional conversations in this example
Handled18
Waiting7
New5
01 / Why it helps
Turn a busy inbox into a useful review.
Spot delays
Planned response and resolution measures, with SLA alerts, aim to show where a teammate may need to step in. These measures are not available as a verified Chatflow report yet.
Trace campaign outcomes
Campaign reporting is planned to connect sends, delivery, replies, and defined outcomes, with recipient-level detail behind the totals.
02 / Reporting direction
From an operational check to a clearer next action.
- 01
Check what needs attention
Use the existing dashboard and owner review as a starting point for the day. Chatflow is auditing which views are reliable for launch.
- 02
Investigate a bottleneck
The planned team report will define response and resolution measures clearly, then surface delays and SLA exceptions in context.
- 03
Review the outcome
When the dedicated Campaigns area is built, its funnel report is intended to connect messaging activity to a chosen business outcome.
03 / Availability
Reporting is still being defined
Chatflow inherits a dashboard, analytics code, and an owner review, but their full behavior and data definitions have not completed the launch audit. Agent response and resolution reporting, SLA alerts, and detailed campaign funnels remain planned. The sample report above uses invented values and is not a product screenshot or evidence of customer results.
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